Located in Gaspésie in an exceptional natural environment, where the sea meets the mountains, Cap Aventure is a privileged player for sea excursions in Quebec.

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Terms & Conditions

Cancellation policy for activities and accommodation

At the time of booking, Cap Aventure collects 50% of the total amount of the reservation as a reservation deposit. 

The 50% balance can be cashed in person at the store during the stay (activity and / or accommodation).

  • Cancellation 30 days and more before the start of the stay: refund of 85% of the deposit.
  • Cancellation between 15 and 30 days before the start of the stay: reimbursement of 70% of the deposit.
  • Cancellation between 24 hrs and 15 days before the start of the stay: No refund of the deposit.
  • Cancellation between 0 and 24 hours before the start of the stay: 100% of the costs are charged 
  • If the customer does not show up: 100% of the costs are charged

Refund policy for activities (kayak, zodiac and paddle board) 

  • 100% of the costs related to the activities will be reimbursed if the activity is canceled by Cap Aventure due to weather conditions.
  • No reimbursement of costs related to activities if the activity takes place and participants do not show up or are late.
  • No reimbursement of costs related to activities in case of rain, insofar as the activity is deemed practicable by the Cap Aventure guide.

Packages, guided hikes and zodiac excursions can be modified according to the state of the sea, the weather forecast, an unforeseen event, an unexpected curiosity, the imponderable… for your safety. If we are obliged to cancel an excursion package or a guided hike, this will result in: 

  • re-registration at a later date 
  • participation in a replacement activity 
  • full reimbursement of the activity.

According to availability, without any other form of compensation.

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