Take note that our accommodation policies have changed due to the Covid-19
OPENING DATE: June 5, 2021CLOSING DATE: OCTOBER 12, 2021OPENING HOURS:
June 5 to June 23 : 9 a.m. to 5 p.m.
June 24 to August 16 8 am to 8 pm
August 17 to October 12 9 am to 5 pm
New Measures for the Covid-19
Here are the measures we have put in place to welcome you in accordance with the recommendations of Public Health relation to the context of Covid-19.
Hydroalcoholic gel will be available at the entrance of the reception building, the sanitary building, the lodging giant bird house and all other buildings open to public.
All our employees will be trained to comply with health standards and regulations put in place by public safety.
Regular disinfection of all buildings will be carried out daily. For the lodging giant bird house, we respect a 24-hour deadline between each booking, followed by cleaning with complete disinfection.
We ask customers who camp in a VR to use their own sanitary installations. Every morning from 9:00 a.m. to 10h30 the sanitary building will be closed to the public for a full cleaning. It will be also closed three other times during the day for a full surface disinfection.
We ask that only one person per family come to the reception desk. We will give you a key to the gate and accommodation you have booked.
We ask you to be patient with our reception staff, their number being reduced to ensure the safety of all.
Please always maintain the social distance of 2 meters in the public areas of the park (buildings, trails, and beach), signs will be installed to remind you.
When you leave, you must bring your keys back to the reception desk, if you decide to leave before our opening hours, a pail of soapy water will be arranged for you to deposit your keys. If the keys are not brought back to the reception desk, we reserve the right to deduct $20 on your credit card as a compensation.
Thank you for your full cooperation.
FOR A PLEASANT STAY, WITH RESPECT FOR NATURE AND OTHERS, HERE ARE SOME POLICIES:
ARRIVING HOURS: You can arrive at the park's opening at 8:00 a.m. to make the most of the site. You can take possession of your accommodation from 3pm and before 8pm.
If you arrive after business hours, please let us know.
A key to the gate will be given to you so that you can come and go on the Park grounds as you please after closing hours.
DEPART HOUR: 12:00 p.m.
PAYMENT MODES: Visa, Mastercard and Debit are accepted.
CANCELLATION POLICIES: As a courtesy, please notify us 36 hours in advance if your booking is cancelled.
EXCEPTION: A credit number will be asked for the Giant Bird Lodging Houses reservations.
If the 36-hour policy’s cancellation is not respected, we reserve the right to withhold a 10% of the credit card.
YOU are asked to leave your site or the giant bird nesting house clean when you leave, in the same condition as on arrival.
In the event of equipment failure in the giant bird nesting house or non-compliance with regulations, a fee of $50 to $100 may be charged to offenders.
Nature Park is not responsible for the breakdown and theft of visitors' personal belongings. Please use the waste and recycle bins located near the parking lots.
IMPORTANT: Never leave food or waste on the ground to prevent unwanted wildlife.
IN EMERGENCY: You will find emergency numbers posted outside the reception building and in the Giant Bird Lodging Houses as well. A fire extinguisher is within your reach inside all buildings on site. First aid kits are also available at reception facilities. Management cannot be held responsible for accidents or injuries at the site.
SMOKING IS PROHIBITED: Smoking is prohibited in buildings and areas indicated on the site. Please do not throw butts on the ground.
CAMP FIRE: Fires are permitted only at designated locations where the fire index displayed at the entrance permits. It is strictly forbidden to use forest wood, cut, prune or damage trees or shrubs. Wood is for sale at the reception.
IMPORTANT: Always watch the fire and put it out at night. Do not move fire areas.
CURFEW HOURS: Curfew runs from 11 p.m. to 8 a.m. Respect for other campers is essential to the well-being of all. Therefore, no noise or music that may disturb is permitted after curfew.
FAMILY PETS: They are forbidden on the site because our mission is to preserve the fragile balance of natural environments and to make the best conditions for bird, fauna and flora watching.
REDUCED MOBILITY PERSONS: Most of our buildings, trails, and activities are accessible for people with reduced mobility.
VR RESTRICTION: Recreational vehicles over 35 feet are not accepted.
TIPs: We advise you to bring fly repellent and closed shoes to enjoy the site!
SANITARY BUILDING: There are bathrooms, drinking water, showers with hot water. (24 hours a day and free)
FIRE CAMP WOOD: Wood is available on request at the reception until 5pm, at a cost of $8.00 per bundle.
Le service amasse de l’information personnelle limitée de ses clients qui s’inscrivent à nos services. Quand les clients s’inscrivent à nos services, nous requérons un mot de passe et une adresse courriel. Nous utilisons l’information d’inscription des clients pour authentifier les utilisateurs et donner accès au service. Nous utilisons aussi les adresses électroniques dans l’information d’inscription pour communiquer avec nos utilisateurs. De temps en temps, nous pouvons vous contacter par courriel pour vous avertir de changements aux services de la compagnie, d’opérations de maintenance et d’autres informations sur le service et sites affiliés. Le service amasse et journalise des statistiques utilisateurs agrégatives et la circulation sur le service dans le service. De telles informations incluent, mais ne sont pas limités à, des statistiques de circulation sur le service, date et heure des visites, type de navigateur utilisé pour accéder au service, et fréquence des visites. Nous utilisons ces informations pour améliorer les services rendus aux clients, pour surveiller et diagnostiquer les problèmes de performance et pour administrer le service.
La compagnie ne révélera jamais toute donnée sur un individu ou sur une base identifiable à des tierces-parties, à moins que nous devions nous conformer à des lois qui requièrent de telles divulgations aux autorités, à des organismes d’application de la loi ou autres fonctionnaires tiers du gouvernement.
Autre que comme divulgué dans cette politique de confidentialité, en aucun temps la compagnie ne partagera, louera ou vendra vos informations personnelles identifiables à toute tierce partie sans votre consentement explicite. Vous pouvez désactiver votre compte et supprimer vos informations personnellement identifiables en tout temps en nous contactant et en indiquant clairement que vous voulez désactiver et supprimer de telles informations.