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Terms & Conditions

PLEASE READ CAREFULLY

General information

You must dress appropriately for the activity you will be doing accordingly to the weather. A list of items to bring and advice on clothing can be found in your reservation confirmation.

It is your responsibility to arrive on time at the meeting point of your activity. Do not hesitate to contact us in advance if you are unsure of any information or directions.

Please note that our paddleboarding adventures involve some risk. Therefore, a signature of the acknowledgement and assumption of risk is required.

Full payment in Canadian dollars will be required upon reservation of the activity.

A daily access fee to the Parc National du Mont-Tremblant is required to participate in the activity for all those 18 years and older. You can purchase your access as an option with your activity or reserve it at https://www.sepaq.com/fr/reservation/achat/acces-quotidien

There is no need to purchase a daily access fee: 

  • If your access fee is already paid for the day of your activity
  • If you have an annual Quebec National Park annual pass holder
  • If you are a Mont-Tremblant National Park annual pass holder
  • If you are under 18 years old

Following any reservation, a confirmation email will be sent to your mailbox. If you do not receive a confirmation email within an hour of making your reservation, please contact us quickly. We suggest that you check your junk mail box before contacting us. Please read your confirmation email carefully before your departure and prepare for your adventure according to our advice and directions. 

Changes and Cancellations

A modification of your reservation or a cancellation with a full refund is possible if requested 24 hours or more before the beginning of the activity. 

No refunds are given for cancellations or modifications made within 24 hours of the activity. 

No refunds are given for no-shows or late arrivals. 

We retain the right to cancel or modify our activities without notice due to weather, or any other factor beyond our control, if this is the case, a later date is proposed or a full refund is granted. 

We will contact you as soon as possible to advise you of any changes, cancellations or modifications to the activity.

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